Everything we do not put on a website.
Our public pages carry no client names, no client consumption data and no counterparty names, deliberately. The full record exists, it is thorough, and we share it directly with people who have a real reason to see it.
Or email the request to hello@susten.my.
Six things, all of them checkable.
This is not a brochure with the logos added back in. It is the underlying record, which is why it goes out under an agreement rather than a download button.
Our institutional backers, named
Both institutions identified, with what each one bought, when, and the structure the transaction took. Including the one that acquired a completed plant outright and retained us to keep running it.
Named counterpartiesReference projects, named
The buildings behind Sites 01 to 04, with client permission sought case by case, and reference contacts where the client is willing to take a call.
Subject to each client's consentThe monthly verification record
Not headline figures. The actual monthly energy management reports, with baselines, metered consumption, efficiency at chiller, plant and system level, and the periods they cover.
Raw M&V dataThird-party technical due diligence
The independent technical due diligence an institutional buyer commissioned on one of our plants before acquiring it. We did not write it and we do not control it.
Independently producedAccreditations and insurance
Certificates rather than badges: ESCO registration, REA and REM registrations, ISO 9001:2015, Malaysia Digital status, plus professional indemnity at company level, and Contractors' All Risk cover on projects under construction.
Certificates, not logosHow a contract is actually structured
The shape of an EPC and a CaaS agreement: how savings are measured, how the baseline is fixed, what happens if we underperform, and what protects you if we were to fail.
Commercial termsWe would rather say no than send it widely.
The pack contains other people's data. Restricting it is not a sales tactic. It is the same undertaking we give every client, applied consistently.
People with a real reason
- Owners, asset managers or facilities leads of buildings running chiller plant
- Institutional investors and funders assessing a project or the company
- Consultants and M&E advisers acting for a named client
- Solar, BESS and building-services partners exploring a working relationship
Anyone else, politely
- Competitors and their representatives
- Requests with no named building, organisation or mandate behind them
- Anyone unwilling to sign the confidentiality undertaking
- General enquiries, which we are happy to answer directly instead
Tell us who you are and what you are assessing.
A real person reads every one of these. If the pack is not the right thing for your question, we will say so and answer the question instead.